Score from 69 reviews
Hotel Ratskeller, Neustadt/Harz
Reviews, photos, room rates, address, contact- Steinstraße 1, 99762 Neustadt/Harz,
Germany - 
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Highlights
Stylish bar and lounge
Pets are welcome
Comfortable family rooms
Sun-filled terrace- Private, monitored parking area
Complimentary wi-fi property-wide
Stylish bar and loungePets are welcomeComfortable family roomsSun-filled terracePrivate, monitored parking areaComplimentary wi-fi property-wide
Double Room Description, photos, price, amenities
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- bedside socket,
- seating area,
- waste bin,
- sofa bed,
- sofa,
- tile/marble flooring,
- hardwood/parquet flooring,
- heating,
- soundproofed rooms,
- private entrance,
- clothes rack,
- wardrobe/closet,
- baby cot/crib,
- work desk,
- hypoallergenic room
- toilet,
- shower,
- toilet paper,
- hairdryer,
- private bathroom
- portable wi-fi hotspot,
- television (tv),
- flat-screen tv,
- satellite tv channels
- barbecue grill,
- outdoor dining area (on balcony/patio),
- outdoor furniture (on balcony/patio),
- oven
- wake-up service,
- towels,
- key access,
- bed linen
- landmark view,
- courtyard view,
- quiet street view,
- city view,
- view,
- garden view
- window
- toilet with grab rails,
- upper floors accessible by stairs only (to room),
- walk-in shower (no step),
- entire unit wheelchair accessible,
- roll-in shower,
- shower chair,
- ground floor unit
- children's books, dvds, or music (in room),
- board games/puzzles (in room)
- smoke detector
- hand sanitiser (in room)
The double room offers soundproof walls, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. This wheelchair accessible double room has a private entrance, a seating area with a flat-screen TV and a roll-in shower. The unit is equipped with 1 bed.
Room size:
Double Room - 20 m2
Bedroom 1 – Large bed (King size)
Max persons: 3 
Single Room Description, photos, price, amenities
- clothes rack,
- bedside socket,
- wardrobe/closet,
- sofa,
- tile/marble flooring,
- seating area,
- sofa bed,
- soundproofed rooms,
- waste bin,
- heating
- hairdryer,
- shower,
- toilet paper,
- toilet,
- private bathroom
- satellite tv channels,
- flat-screen tv,
- portable wi-fi hotspot,
- television (tv)
- barbecue grill
- wake-up service,
- towels,
- bed linen,
- key access
- view
- window
- shower chair,
- roll-in shower,
- walk-in shower (no step)
- smoke detector
- hand sanitiser (in room)
The single room offers soundproof walls, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit provides 1 bed.
Room size:
Single Room - 15 m2
Bedroom 1 – Single bed
Max persons: 0
Choose your ideal room at Hotel Ratskeller
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Room
- Single Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area
On-site activities & leisure
nearby golf course (within 3 km), hiking trails accessible, cycling routes, scuba diving, horseback riding, miniature golf, guided walking tours, guided bike tours
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, barbecue facilities, special dietary menus (on request), children's meals, selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
soothing foot bath
Transport & getting around
convenient airport shuttle, on-street parking, ev (electric vehicle) charging point, disabled-access parking
Reception & guest support
quick check-in/check-out, valet parking service, on-site atm, individual check-in/check-out
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck, guest lounge / tv room, patio/outdoor seating, communal outdoor fireplace
Business & conference facilities
conference and banquet facilities, fax and photocopying services
On-site shops & services
on-site barber/beauty salon, convenience store/minimarket on premises
Other property amenities
smoke-free rooms, spacious family rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, standard key entry
Property safety & security
integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! Free parking is offered on site with both private and street parking options. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 13:00 Until 21:00 hours
Check-outFrom 08:00 Until 11:00 hours
Children and extra bedsChildren from 0 years old pay 20.00 EUR per night using extra bed. Children from 0 to 2 years old pay 20.00 EUR per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Double Room
- Single Room
